1. DELIVER MORE THAN PROMISED
We shall always exceed client’s expectation in whatever we do. We shall go out of the way to support the client in achieving their goals. Customer delight should always be our standard practice.
2. DO WHAT WE PREACH
Our behaviour should reflect our teachings. Our character and actions shall be an inspiration to others. Our promises shall be non-negotiable.
3. DO WHAT IS BEST FOR THE CLIENT WITHOUT COMPROMISING WITH OWN ETHICS & RIGHTS
Every suggestion we give, and every decision we take, will focus on client’s success. Client’s best interest will always supersede personal gains, but without compromising our ethics and genuine rights.
4. DRIVEN BY BENCHMARKING
We should always remind ourselves that ‘If we are not upgrading, we are downgrading’. Every action shall drive us towards this benchmark without any excuse. We shall introspect and consistently act to retain our position and upgrade our rank, fan following and reputation.